Privacy policy

This English text is a courtesy translation. The Vietnamese policy is the one that was issued and the one that applies.

CLEANMATIC is committed to protecting your privacy and keeping your information safe. This policy explains what we collect, what we use it for, and how we protect it.

1. What we collect

We may collect the following personal information from you: name, phone number, address, and photographs (where relevant).

2. What we use it for

Your personal information is used only for:

Providing the laundry service you asked for.
Improving the quality of our service and your experience of it.
Contacting and supporting you while you use the service.
Improving how CLEANMATIC runs and manages its service.

3. Sharing

We do not share, sell or trade your personal information with any third party, except where required by law or where you have agreed to it in advance.

4. Security

We apply appropriate security measures to protect your personal information against unauthorised access, loss or unlawful disclosure.

5. How long we keep it

We keep your personal information for as long as it is needed for the purposes above, or as required by law.

6. Your rights

You may ask to see, correct or delete your personal information by calling our hotline on 0915096336 or through cleanmatic.vn.

7. Changes to this policy

This privacy policy may be updated to reflect changes in how we operate. We will announce any change through our official channels.

Last updated 6 October 2024