Terms of use
This English text is a courtesy translation. The Vietnamese policy is the one that was issued and the one that applies.
These terms apply when you visit cleanmatic.vn, follow CLEANMATIC's social media channels, and use CLEANMATIC's laundry services.
1. Acceptance
By visiting the website or using our services, you agree to these terms together with CLEANMATIC's Privacy Policy (https://cleanmatic.vn/en/quyen-rieng-tu/) and Compensation Policy (https://cleanmatic.vn/en/boi-thuong/).
2. Laundry services
Prices are published on the Pricing page (https://cleanmatic.vn/en/bang-gia/) and may change. CLEANMATIC's responsibility for items left in its care, including the amount and conditions of compensation, is set out in the Compensation Policy.
3. Website content
Articles, images and videos on CLEANMATIC's website and channels are general information and guidance on garment care. Actual results may vary with fabric and condition. If in doubt, contact CLEANMATIC for advice before treating an item yourself.
4. Social media content and YouTube
CLEANMATIC publishes videos it produces itself to CLEANMATIC's Facebook Page and YouTube channel, including automated publishing through YouTube API Services.
When you view or interact with CLEANMATIC's content on YouTube, you are also bound by the YouTube Terms of Service (https://www.youtube.com/t/terms). Google's processing of your data on YouTube is governed by the Google Privacy Policy (https://policies.google.com/privacy).
5. Ownership of content
Logos, brand names, articles, images and videos created by CLEANMATIC belong to CLEANMATIC. You may share links to our content; copying it or using it commercially requires CLEANMATIC's written consent.
6. Contact
For any question about these terms, call our hotline on 0915096336 or email hello@cleanmatic.vn.
7. Changes to these terms
CLEANMATIC may update these terms. The date of the latest update is shown at the bottom of this page.
Last updated 16 September 2026